Privacy policy
Last updated, June 2024
To protect your privacy, N. von Gunten Coaching & Consulting (NvGCC) and its brand Living Your Quest (LYQ) follows different principles in accordance with worldwide practices for customer privacy and data protection.
The following Privacy Policy (“Policy”) describes the guidelines by which N. von Gunten Coaching & Consulting and its brand Living Your Quest (“company”, “We”, “Us”, or “Our”) protect customer information gathered and obtained from you while you access or use the website at www.livingyourquest.com (the “Site LYQ”), and related sites and online services (collectively, the “Services”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged LYQ/NvGCC.
If you have questions or concerns regarding this Statement, you should first contact info@livingyourquest.com.
Please read this Policy carefully. It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy. Through accessing or using LYQ/NvGCC you express your acceptance about our collection, use, and disclosure of your information in accordance with this Policy. This Policy does not cover information collected elsewhere, including, without limitation, offline or on sites linked to through LYQ/NvGCC. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties. Please do not access to our Site and App or use our services in case you disagree to this Policy.
This policy is fully compliant with the latest GDPR/DSVGO/RGPD regulations and requirements.
How can you reach our Data Privacy Offer?
N. von Gunten Coaching & Consulting and its brand Living Your Quest is a company incorporated in Switzerland.
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below:
Address:
N. von Gunten Coaching & Consulting/LYQ
Rosenweg 11
4553 Subingen
Canton of Solothurn
Switzerland
Contact: info@livingyourquest.com
What data do we collect from you?
When you register with LYQ/NvGCC, we ask for your email address as well as first and last name, Mobile Phone Number, Age, Country of Residence. To effectively use our service, we may collect further personal data and information as needed and agreed by you to provide. The moment you decide to register for our closed/secured client section we will ask you for a password.
● The transmission of all your data is secured with latest SSL standards provided by our hosting partners of our services.
Information We Automatically Collect About Visits and Usage
For all Site visitors, not just registered users, we use analytics, including analytics conducted by third-party services, to help analyze how the Services are used, what errors users encounter when using our Services and whether they act on or open emails sent by LYQ/NvGCC. Through cookies and scripts, we collect information to improve our site and your user experience, such as remembering you when you return and log in upon your agreement and knowing which of our web pages are visited and which services are most often used. Such collected information can be IP address, browser type, domain name, access times, duration of visit, referring URL, platform, new and repeat information, time stamp, exit page information, and other information about how you use the Service.
Location Data
We do not collect Location Data from you except the information provided by specifically as above.
Cookies and Other Tracking Technologies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site. We use session ID cookies. A session ID cookie expires when you close your browser. We use session cookies to make it easier for you to navigate our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. We Company use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. Users can control the use of cookies at the individual browser level.
What Information Others May Collect about You
Other third parties may collect information about you through our Services, including personally identifiable information about your online activities over time and across different websites when you use our Services. We describe some of those activities below, but understand that our Policy does not cover these or any other third parties, their products, actions, or their services. We cannot control how third parties collect, use, or secure your data. For information about third-party privacy practices, please consult their privacy policies.
How do we store that data?
The security of your personal information is important to us. Company will take reasonable precautions to ensure that your personal information is protected against unauthorized access, disclosure, alteration or destruction. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Web site, you can contact us at info@livingyourquest.com. SSL is one of the safest encryption technologies available.
What do we do with this data?
We will only use the data provided by you in order to provide our services as requested and / or ordered by you.
Company will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary:
When we believe, it is appropriate to investigate, prevent, or act regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of LYQ/NvGCC, our users, or others; and about the enforcement of our terms, contracts, and User Agreement.
About a corporate transaction, such as a divestiture, merger, acquisition, consolidation, or asset sale (or the negotiation thereof), or in the unlikely event of bankruptcy, we may assign or transfer your information as part of the transaction. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information
As required by law and when we believe that disclosure is necessary to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Site.
From time to time, we also may share general information about our Services, users, and visitors such as the number of visitors, aggregate and/or demographic data etc. We may also post customer feedback on the Site from time to time along with your first name and last initial with your consent. If you wish to update or delete your feedback, you can contact us at info@livingyourquest.com.
Your personal information is never shared outside LYQ/NvGCC without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled encrypted servers with limited access. Your information may be stored and processed in Switzerland, USA or any other country where LYQ/NvGCC, its subsidiaries, affiliates or agents are located.
How to opt-out of our email messages
If you’d like to stop receiving e-mail newsletters from us, you can click on the unsubscribe link at the bottom of the email. Some emails are sent by Company in response to your activity in the system. If you do not want to receive these, you can contact us at info@livingyourquest.com to request that the notifications are removed.
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
Single Sign-On
You can log in to our site using sign-in services such as Facebook, Instagram, Linkedin or Xing. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address etc. to pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Deleting your personal information on LYQ/NvGCC
If you decide you would like to delete all your information on LYQ/NvGCC, you can always close your account by contacting info@livingyourquest.com and requesting to delete your account. Our service team will contact you to verify your identity before closing the account.
What are your full rights regarding your data?
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please write to info@livingyourquest.com
Updates to This Policy
We may update this Privacy Policy to reflect changes to our information practices. If we change our Privacy Policy, we will post those changes to this Privacy Policy and change the “last revised” date above. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or notice of the changes will be posted along with the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.
Enforcement
If for some reason you believe LYQ/NvGCC has not adhered to these principles, please notify us by email at info@livingyourquest.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
Contact Us
If you have questions or concerns regarding privacy or security on our Site, feel free to contact us:
N. von Gunten Coaching & Consulting/LYQ
Rosenweg 11
4553 Subingen
Canton of Solothurn
Switzerland
info@livingyourquest.com